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Frequently Asked Questions
A genuine company will work towards responding to the queries and concerns of their customers appropriately. Being a professional custom writing services and a provider of the best essay services in the world, academic-papers.co professionals are aware of our customers’ needs and as such wish to address the stated below frequently asked questions.
We hope to provide you with satisfactory answers. For further clarification, please contact our custom writing services customer support team. We are available 24/7 in order to respond to your queries and needs appropriately and immediately.
What services does academic-papers.co offer?
Some of the services offered by academic-papers.co are: writing reviews on movies and books among others, writing thesis, dissertation, annotated bibliography,term papers, research papers,essays, projects, proposals, business plans, case studies, course work, speeches, presentations, reports, homework, and assignments. We also offer rewriting services, and editing and proof reading among others. We are a one-stop best essay services shop that will not disappoint you.
Is academic-papers.co a genuine company?
We are custom writing services registered under the laws of the United States of America, and we are acknowledged across the globe for our excellent custom writing services. So yes, we are a genuine company.
How do I place orders and make payments?
Orders at academic-papers.co are made through filling in the order details in the form attached. This is followed by making a payment through the website. academic-papers.co best essay service has liaised with international money transfer agencies to make this possible.
When do you assign an order to the writer?
The first step upon receiving an order is to find the most suitable custom writing service expert. This is because we have an undying passion to give our customers premium services. As soon as we get the most appropriate writer for your order, we inform the customer through the contact details given.
It is important for customers to note that it is their right to enquire from best essay services about the progress of their orders. In addition, academic-papers.co encourages customers to check their mails to avoid inconveniences.
When and how do you deliver completed orders?
As soon as our custom writing services experts are satisfied with the order, we upload it on your personal order in PDF form. Once the customer approves the paper, we make it available as an Ms Word document for printing. If the customer is not satisfied with the quality of the paper, he/she should request for a revision before approving, from academic-papers.co writers at no extra cost.
Are your custom writing services confidential?
We treat all information given to us with confidentiality. We are a people of integrity and as such wish to assure our customers that the information divulged to us is safely stored and guarded. The information given to academic-papers.co is only accessible to the concerned department.
Can I make a payment through the website?
Yes. One of our responsibilities of excellent custom writing services is to make sure that customers easily access the services required. As such, we have liaised with Pay Pal and Money Bookers. They are International money transfer institutions who expedite online payments.
Do customers get discounts for orders placed?
Yes, academic-papers.co does give seasonal discounts. However, we advise that our customers contact our readily available customer support team for further details. Please note that details regarding the discounts will be divulged when you are placing an order.
Can you give an account for your rates?
We have made a substantial investment in our personnel; we have employed a team of first-class PhD and Masters Holders. This has enabled us to provide excellent custom writing services at a reasonable cost, unlike some services that will give cheap custom papers but at the expense of quality.
Am I guaranteed to get a quality paper from your writers?
academic-papers.co best essay service believes in giving distinct services to our customers. As such, we have invested in distinct PhD and Masters Holders for our custom writing services. We guarantee our customers of premium quality custom written papers written by proficient writers and researchers from scratch.
Am I guaranteed of plagiarism free papers?
We understand the grave consequences that come with plagiarism. As such, the custom papers we write are edited to check for originality by our editing department. We then forward them to our quality assurance department who subject them to plagiarism detector software to confirm the findings of our editors. That notwithstanding, at academic-papers.co, we take tough measures against defiant writers, expulsion being one of them.
What formatting styles does your custom writing service employ?
academic-papers.co writing services experts adhere to the customer’s instructions to the letter. However, we have adopted the standard formatting and structuring styles. These are MLA, APA, Chicago, Harvard, and Turabia. In addition, we use the 12-point font size, Times New Roman font type, and 275 words per page.
Do you keep database for completed orders?
We DO NOT keep database for completed orders. Our goal is to treat every assignment as an isolated case, by giving it the special attention it deserves, to reflect originality.
Can customers get direct contact with the writers?
We encourage constant communication between the client and the writer. Communication between the two parties is made possible with the help of academic-papers.co best essay services customer support team. Clients pass their message to the customer support team who then forward the message to the writer and the vice versa.
When should I expect to have my completed paper?
There is no standard time for orders placed with our custom writing services, reason being different papers place different demands on our writer. For instance, it will take lesser time to write an essay paper than a thesis paper. However, writers at academic-papers.co work to make sure we complete your orders within the deadline.
How do you submit the completed papers?
As soon as our experts are satisfied with the quality of your order, it is sent to the customer support team who in turn forward it to you through the web for approval. Once the customer approves the paper by clicking on the ‘approve’ button, it is availed as an Ms Word document.
What happens if the customer forgets his/her password?
There are two options available: the customer should navigate to the ‘help’ button but if he/she requires further help, he/she should get in touch with our best essay services customer support team that is available round the clock to take care of your needs.
What happens if the customer is not satisfied with the quality of work submitted?
When the paper does not meet the requirements of the customer, he/she can go for the following options:
- The customer can request for a free revision.
- The paper can be reassigned to another writer upon the request of the customer at no extra charge. However, this condition will hold if the customer does not modify the old initial instruction. In case the customer changes the instructions, he/she will incur an extra cost that will be determined by our custom writing services customer support team, based on the amount of work added.
How does your custom writing service treat late deliveries?
In case we fail to submit your assignment within the agreed deadline, our administrator will communicate, to you either through the email or through a phone call, so that we can come up with an amicable solution to the challenge.
We encourage constant communication between the customers and the writers because in the few instances that we have experienced late deliveries, it was because there was a communication breakdown between the customer and academic-papers.co experts. As such, customers should make sure that they give accurate information, and constantly check their inbox.